City Colleges of Chicago - Technical Staff Augmentation

Level-1 provided IT staff augmentation for City Colleges of Chicago, supporting enterprise systems and strengthening districtwide digital services.

City Colleges of Chicago (CCC) is one of the largest community college systems in the nation, serving over 60,000 students across seven colleges and five satellite sites. To support the complex IT needs of such a distributed and diverse institution, CCC engaged Level-1 Global Solutions to provide targeted technical staff augmentation at the District Office through the Office of Information Technology. 

Level-1 was retained to deploy highly qualified personnel with specialized training to supplement CCC’s internal teams across multiple mission-critical platforms. Our staff provided technical expertise in Windows, Linux, and Unix environments, supporting enterprise applications built on Microsoft and Oracle/PeopleSoft frameworks. Whether ensuring uptime for student services platforms or supporting back-end administrative systems, Level-1’s professionals integrated seamlessly into existing workflows and helped drive forward the District’s IT modernization goals. 

Our Scope Includes 

• Provision of experienced IT professionals to augment CCC’s in-house Office of Information Technology teams 
• Support across multiple operating system platforms including Windows, Linux, and Unix 
• Technical administration of enterprise systems utilizing Microsoft and Oracle/PeopleSoft architectures 
• Ongoing technical support to maintain uptime and performance for district-wide academic and administrative applications 
• Flexible resourcing to meet evolving project needs and system demands throughout the academic calendar 

Level-1’s staff augmentation services helped CCC maintain operational continuity, respond to fluctuating demand, and continue delivering reliable digital services to students, faculty, and staff. By embedding talent with deep platform expertise, we enabled the district to remain agile in the face of changing technologies while strengthening the resilience of its IT infrastructure.