Chicago Police Department Deployment of Technology
Providing Complete District-Wide IT Support for the Second Largest Municipal Police Department in the United States
The Chicago Police Department (CPD) is the second-largest municipal police department in the United States with approximately 12,000 officers and more than 1,925 other employees.
Level-1 provided district wide IT support for CPD, including networking, server and desktop software installation, configuration, troubleshooting and support, end user computing support, IP device troubleshooting, configuration and support, project design, development and management, documentation and reporting as well as installation and implementation of additional disk enclosures into existing Dell SC Series SAN and upgrades and configuration of components into an existing SC Series storage controller. As a subcontractor to Dell, Level-1 as a subcontractor to managed and performed the installation support services across multiple CPD locations.