City of Chicago Benefits Administration Services

IT Program Architecture and Support for Managing the City’s Employee Benefits Plans Online

The Chicago Benefits Office is responsible for the administration of medical, dental, and related benefit programs for all eligible City of Chicago employees, annuitants, and their eligible dependents.

The City of Chicago hired Morneau Shepell Limited, a human resources services, and technology company, to assess their current benefits operations and develop and administer a new benefits program with comprehensive plans for their many types of employees, including customer service, eligibility, and data management.

As a subcontractor to Morneau, Level-1 provides hosting, support and maintenance for all technologies required to deliver the program. This includes developing and implementing the program’s technical architecture, managing and operating the IT environments and interfaces, software license administration, applications systems management, disaster recovery, data security and integrity, and physical security.







Technical Services
Engineering (Design)