Housing Authority of Cook County On-site IT Support Services
Location
Chicago
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Government
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Technical Services
Chicago
Government
Technical Services
Manage, monitor and maximize the day-to-day efficiency and operations of your technology infrastructure. Level-1 Extended Sourcing Solutions™ deliver ongoing upkeep and service with a personal, onsite touch. Our ESS experts physically sit at municipalities to serve as an extension of your team. We’re there to ensure your systems are operating at full throttle, driving and supporting your organization. Finding the right people can be costly and challenging, Level-1 can staff your technology facilities full or part time with qualified professionals, certified on the platform, and/or Level-1 ESS™ delivers real-time, secure, remote support 24/7/365 to reduce overhead and optimize productivity and performance.
Optimize business processes and ensure regulatory compliance with Document Management Systems that integrate technologies across your enterprise. At Level-1, we design the infrastructure for document management and imaging systems that ensure regulatory compliance while streamlining workflow and expenses. We partner with leading specialists around the globe to deliver comprehensive, scalable solutions that save time and money and drive productivity for clients in even the most document-intense fields.
Imagine a fully-connected, digitally optimized city. Now build it. Smart cities are not ‘cities of tomorrow,’ they are possible today. At Level-1, we leverage the latest integrated systems technology in every design and technology service we offer, at any scale -- from a single facility to an entire city. With expertise covering everything from consultation and strategy through ongoing management and IT support, we’re guiding city and industry leaders into the future.
Plan for success now and for the future with forward-thinking IT strategy from Level-1. Our team of diverse, experienced technology professionals leverages deep functional expertise in IT planning and management, alongside a deep commitment to continued learning and exploration of emerging trends, threats, and technologies that could impact our partners’ organizations tomorrow or in the far future. The technology landscape is rapidly evolving, our team’s comprehensive and collaborative approach to technology planning delivers practical, actionable, and time/cost-effective strategies with tangible immediate and long-term benefits.
Connect every corner of your workplace with strategic wireless solutions. From WiFi to cellular technology, our wireless team has the experience and expertise to optimize the wireless experience throughout your space. The modern workplace demands mobility. Our team leverages years of experience and a commitment to continued research and emerging trends to keep your facility untethered and reliably connected.
Optimize business processes and ensure regulatory compliance with Document Management Systems that integrate technologies across your enterprise. At Level-1, we design the infrastructure for document management and imaging systems that ensure regulatory compliance while streamlining workflow and expenses. We partner with leading specialists around the globe to deliver comprehensive, scalable solutions that save time and money and drive productivity for clients in even the most document-intense fields.
Keep your IT running smoothly with proactive and dedicated hardware and maintenance solutions from Level-1. Whether you partner with our team for your IT build-out or another organization, we’re happy to provide ongoing maintenance, problem-solving, and support with anything you need from the server to the desktop.
Optimize business processes and ensure regulatory compliance with Document Management Systems that integrate technologies across your enterprise. At Level-1, we design the infrastructure for document management and imaging systems that ensure regulatory compliance while streamlining workflow and expenses. We partner with leading specialists around the globe to deliver comprehensive, scalable solutions that save time and money and drive productivity for clients in even the most document-intense fields.
Optimize business processes and ensure regulatory compliance with Document Management Systems that integrate technologies across your enterprise. At Level-1, we design the infrastructure for document management and imaging systems that ensure regulatory compliance while streamlining workflow and expenses. We partner with leading specialists around the globe to deliver comprehensive, scalable solutions that save time and money and drive productivity for clients in even the most document-intense fields.
Optimize business processes and ensure regulatory compliance with Document Management Systems that integrate technologies across your enterprise. At Level-1, we design the infrastructure for document management and imaging systems that ensure regulatory compliance while streamlining workflow and expenses. We partner with leading specialists around the globe to deliver comprehensive, scalable solutions that save time and money and drive productivity for clients in even the most document-intense fields.
Optimize business processes and ensure regulatory compliance with Document Management Systems that integrate technologies across your enterprise. At Level-1, we design the infrastructure for document management and imaging systems that ensure regulatory compliance while streamlining workflow and expenses. We partner with leading specialists around the globe to deliver comprehensive, scalable solutions that save time and money and drive productivity for clients in even the most document-intense fields.
Optimize business processes and ensure regulatory compliance with Document Management Systems that integrate technologies across your enterprise. At Level-1, we design the infrastructure for document management and imaging systems that ensure regulatory compliance while streamlining workflow and expenses. We partner with leading specialists around the globe to deliver comprehensive, scalable solutions that save time and money and drive productivity for clients in even the most document-intense fields.
Optimize business processes and ensure regulatory compliance with Document Management Systems that integrate technologies across your enterprise. At Level-1, we design the infrastructure for document management and imaging systems that ensure regulatory compliance while streamlining workflow and expenses. We partner with leading specialists around the globe to deliver comprehensive, scalable solutions that save time and money and drive productivity for clients in even the most document-intense fields.
We work closely with federal, state and local governments to design solutions that are best of class, integrative and affordable.
Integrate. Mitigate. Empower.
Government agencies are more cash-strapped than ever. Meanwhile, public sector managers and CIOs are faced with increasingly complex regulations, demands for shared services and calls for transparency. People want to know who to hold accountable for their financial management, retirement, health and human services data and documentation systems, as well as for their safety and security.
Level-1 empowers government agencies and agents by giving managers improved criteria to make more informed decisions about new integrative technologies. We perform due diligence on the front end to avoid problems down the line that can cause delays and increase costs.
Airports like cities, enable millions of person to person interactions every day. Smart infrastructure design and integrated network systems go beyond the airport and network operation center, connecting the surrounding cities throughout the world in a safe, efficient and sustainable manner.
Secure. Intelligent. Reliable.
Our systems enable mission-critical flight operations, data integrity, centralized decision making and guaranteed uninterruptible power systems infrastructure for smarter airports, the retail, hospitality and health facilities within them, aviation headquarters, and the network operations centers that make flight possible. Facilitating efficient travel, delivery, and communication between operators, airlines, and passengers starts with integrated, leading-edge technology systems built to support future needs of consumers, businesses and aviation leaders.
The world’s largest airports are global gateways to the rest of the world. From infrastructure that enables back-up power function in the event of a city or building power outage, to providing operation centers with real-time analysis of flight data, situational weather, and dispatch, we enable modern telecommunications networks, enhanced space and asset efficiency, increased productivity, optimized safety and security and reduced operating expenses for on-time, completed flights 24 hours a day, 365 days a year.
Smart storage, power protection and environmental controls, we understand the specialized equipment, environmental conditions and infrastructure requirements that create solutions for renewables expansion.
Efficient. Sustainable. Intelligent.
The evolution of the 21st-century smart grid requires smarter planning. Handling intermittency across renewable resources means the right comprehensive storage strategy. We are adept at uninterruptible power protection and generator backup designed with electrical systems to provide continuous conditioned power built to thwart common threats to utility outages, ensuring power is transferred instantly to alternative sources. Providing a seamless flow of power to a station’s mission-critical systems, means distributed technology solutions with built-in power protection, environmental sensors, battery systems that schedule charging when utility rates are at their lowest point in a 24hr daily cycle and physical security that are the table stakes when realizing the potential of renewable energy.
From the nation’s largest utilities, public safety facilities to the world’s largest enterprises, we have designed and developed distribution system infrastructures that ensure reliable, continuous operation of a site’s self-contained distributed technology center, equipped with sensors to capture and transmit data on critical qualities such as temperature, humidity, power consumption, and security via Simple Network Monitoring Protocol (SNMP) and other protocols.
We work directly with real estate asset managers to design secure, interoperable and energy-saving solutions that maximize space and increase operational efficiencies.
State-of-the-art. Marketable. Sustainable.
In today’s real estate market, it is imperative for building managers to think of innovative ways to grow revenues, meet today’s heightened security objectives, and access the tools and data they need to market their properties to full capacity. Over time, though, critical building infrastructure can become outdated and obsolete, which can greatly impact leasing revenues and overall property appeal. Failure to comply with energy-saving technologies also can impact the bottom line, as sustainability becomes a business imperative to key decision-makers around the globe.
Level-1’s certified professionals advise managers and owners of real property about how to achieve optimal performance from their enterprise infrastructure, where and when to upgrade, and how to integrate new technologies and designs to create a state-of-the-art, secure environment that maximizes return on investment. We work with architects and interior designers to design and implement technology infrastructure for tenant build-outs, creating solutions that drive down costs and make lease space available for new tenants faster.
Level-1’s expertise:
We understand the Design-Build delivery model and embrace the opportunities it creates for enhanced communication, mitigated risk and expedited timelines.
Integrated. Seamless. Expeditious.
Now responsible for nearly half of the nation’s construction projects, design-Build organizes the entire project team around the owner’s vision, schedule and budget and convenes all disciplines to actively participate from the early concept stage through final construction delivery. Using an integrated approach, challenges are addressed through collaborative problem-solving and collective innovation, ensuring that the technology plan seamlessly integrates with the overall building design to provide the owner with a high-quality and cost effective outcome.
Immediately after the architect is brought on board, the technology infrastructure and build teams work together planning for economic longevity of the development and how tenants will utilize technology at opening and in the future. This systematic approach allows for smarter planning and a strategy around how the infrastructure needs may impact the architectural design, enabling industry-leading technology solutions resulting in controlled costs, an intelligent build and increased time savings.
We design and install critical security, monitoring, and virtual classroom infrastructures that help higher education and public schools plan for a safer and smarter education experience.
Safe. Secure. Elevated.
The education system is going through a major transformation. Increased technology infrastructure for operations, safety, security and quality of life require smarter technology in and outside of the classroom. Educational institutions of the future require advanced audio-visual systems for teaching, transmission and storage of data, and secure monitoring of the campus. Teaching and administration staff training on virtual classroom technology to augment today’s standard of digital learning demand a new approach.
Level-1 enables all sized institutions to enhance the learning experience. From faster data connections, to safer classrooms, empowering educators with the right devices and technology training, and cyber security strategy, we elevate the educational experience.
We enable custom information technology for leading institutions who demand technology design systems that meet the requirements a modern consumer.
Customized. Reliable. Confidential.
Stadiums, hotels, and media depend on perfectly attuned network design to instantly and seamlessly meet the expanding needs of their customers and providers. From smart telecommunications infrastructure connecting integrated voice, data, video, A/V, Cellular DAS, Wi-Fi, Wireless security systems and building automation systems to low voltage design and seamless worldwide satellite broadcasting, we help high-traffic user networks stay secure and operational every day and at the most critical time.
We’ve helped sports leagues, international media, federal and local security agencies, an international delegation of leaders, and thousands of fans stay connected to stream on secure, seamless connections during some of the most high-profile public events held in Chicago over the last decade.
Our network communications and security solutions enable healthcare organizations to provide safer environments and improve patient care.
Enhanced. Protected. Accountable.
Healthcare is personal, but healthcare IT isn’t just about one person. It’s about connecting a network of collaborators who share information to improve the quality of care. Today, patient safety and privacy are equal challenges for healthcare administrators, from the Department of Defense (DoD) and Veterans Administration (VA) medical facilities to metro and suburban hospitals, clinics and academic medical centers. Level-1 designs network communications, monitoring and tracking systems, and electrical power and HVAC technology infrastructure solutions for health facilities that enhance security, accountability and patient care, and protect mission-critical systems.
Our wireless technology design and network infrastructures enable uninterrupted, seamless operation and congestion management.
Continuous. Connected. Intelligent.
Intelligent transportation systems require the right information technology infrastructure to move people and goods through congested spaces. When wireless technology and real-time data systems are integrated through smart design engineering, rail, flight, and traffic transportation system providers are empowered to make more informed decisions. From observing and analyzing real-time data, connected hardware and vehicles, or customer-based applications, Level-1 empowers decision makers with faster access to critical information.
From coordinating with local and state governments on smarter Plans, Specifications and Estimate (PSE) packages, to enabling some of the world’s largest aviation providers with mission-critical flight operations and Uninterruptible Power Supplies (UPS), our enterprise systems experience creates infrastructures to support long-term objectives and day-to-day function seamlessly.
We enable state-of-the-art enterprise network, telecom, security, das, wireless, connectivity, conditioned power and environmental systems protection to ensure reliable operation, even in cases of component failure.
Reliable. Enhanced. Continuous.
High-tech, mission-critical facilities and networks require future-proof design and infrastructure. From command centers to campuses to the smart cities of the future and high-tech factories and distribution centers, our insight driven approach, safeguards critical business functions, maintains access to data and applications, and keeps communities safe.
Our comprehensive approach means mapping, aligning, installing and managing all aspects of technology infrastructure system design and construction from planning to implementation. To ensure compliance for the future, as needed Level-1 can upgrade standard industry practices to protect electrical power systems, network equipment, and cables against natural and man-made disasters. A separate electrical system can be designed to support off-grid operations during an emergency ensuring networks and the databases they support can remain online, even during power outages. From outside cable plant and distribution frame construction, to multimode fiber-optic distribution, and electrical systems with conditioned power, battery backup, high-frequency grounding and electrical distribution, to static and automatic transfer switching systems, mission-critical means protected, reliable access everyday, every hour.
We enable safe and secure mission-critical communication for public safety officials, their teams, and the citizens that call Chicagoland their home.
Responsive. Secure. Reliable.
Today’s secure technology environments require uninterrupted access, security and availability. Constraints of legacy analog systems expose the safety of first responders, government officials, the communities they serve. We begin with a comprehensive assessment of the power protection, telecommunications, radio and security systems already in place and use state-of-the-art standards to strategically leverage emerging technologies to build or upgrade for the future, today.
From creating a safe and secure communications network for the international delegation of leaders attending the 2012 NATO Conference, to ensuring The Cook Country Sheriff’s Police radio systems met the U.S. Department of Homeland Security requirements for disaster preparedness, and ensuring the renovated headquarters for The Chicago Department of Aviation (CDA) supported a modern telecommunication network, Level-(1)’s expertise helps leaders manage overall systems risk, meet government department’s access control requirements and maximize operational systems.
From mega-developments to high-tech factories and distribution centers, to command centers to campuses, the smart cities of the future require a unified, future-proof technology infrastructure.
Innovative. Cutting-Edge. Future-R.
Smart City development means analyzing data collected from citizens, devices, buildings, and assets to monitor and manage transportation systems, power plants, utilities, water supply, waste management, crime detection, information systems, schools, and hospitals for a quality of life that promotes the best of urban living. From safe streets to green spaces, to a reasonable commute and easy access to art and culture, in the era of COVID-19, the fundamental technical requirements for buildings of the future have been altered.
Safe social distancing means touchless doors and elevators, infrared environmental sensors, and predictive analytics. This technology shift requires a fundamentally different philosophy of how structures are built and renovated. If the technology doesn’t work, the building doesn’t work, and neither does the economic community. A smart, seamless technology infrastructure bridges horizontal design engineering and fiber infrastructure with modular vertical systems distribution for cost-effective management of the building life cycle, unprecedented customization, and generation of data to manage security, power, unified communications infrastructure design, and vertical distribution framework implementation.
In any healthcare facility, safety and regulatory compliance are critical. There's a lot that goes into fire and life safety planning for a hospital, nursing home, or other healthcare facility, including properly maintained systems such as passive fire systems, fire alarms, fire sprinklers, and fire suppression systems, inspections of fire extinguishers, and even regulatory compliance on alcohol-based hand sanitizer. Level-1 integrates and implements in a wide variety of these settings.
For technical consulting, we do a wide variety of custom software development, infrastructure planning, security analysis, and risk assessment. Our engineers can also advise on the strategic and financial aspects of technology and software, such as how to invest in cost-efficient systems or how to integrate new software across departments.
When our team deploys software we ensure that the application works on a target device, whether it is a production environment, a test server, or a user's computer or mobile device. We are passionate about preparation, testing, and deployment.
We have integrated some of the city and state's largest VoIP systems. There are many reasons to integrate. Allowing your team to multitask, increasing efficiency, accessing a system remotely, and streamlining communication processes, all while saving money, are just a few. Talk to a Level-1 team today about how we can integrate your VoIP system.
The Level-1 team provides cable system design, installation, and project management services over the spectrum of data, voice, electronic security, and audio & video technologies, including optical fiber, copper, and wireless technologies.
For many types of projects and clients, Level-1 also provides a wide range of construction-related services. Our resident engineers help deliver projects faster, better, and more cost-effectively by facilitating communication and solving problems before they impact the job.